Number of unique individuals who were clients of the organization during the reporting period reporting an increase, decrease, or no change in income.
Client Income (PI9409)
- Reporting Format Decimal
- Metric Type Metric
- Metric Level Product/Service
Footnote
Organizations should footnote all assumptions made as well as method for gathering data (e.g. survey to sample set of clients, survey to all clients, data gathered as part of client intake form, etc.). Organizations should disclose whether pre-tax or post-tax income is being used for the calculation and should ensure consistency.
Usage Guidance
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This is an outcome metric intended to capture change in client income. Organizations should obtain this data by asking clients whether income has increased, decreased, or stayed the same in the reporting period. Organizations should report the number of clients in each category: increase, decrease, and no change in income.
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Organizations may report both total number of clients per category (total number of clients with increased, decreased, no change in income) as well as ratio/proportion based on total number of clients (e.g., percentage in each category over total number of clients).
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In specific contexts, and based on evidence, this metric may serve as a proxy indicator of whether the outcome being sought by an investor or organization is occurring (the WHAT dimension of impact). For more on the alignment of IRIS metrics to the five dimensions of impact, see specific guidance document. No single metric is sufficient to understand an impact; rather, metrics are selected as a set across all dimensions of impact. When possible, the selection of metrics to measure and describe the five dimensions should be based on best practice and evidence.
Impact Categories & Themes
Cross Category
Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).
SDG Goals & Targets
No Poverty
- SDG Target 1.5
- SDG Target 1.4
Zero Hunger
- SDG Target 2.1
- SDG Target 2.3
- SDG Target 2.4
Good Health and Well-being
- SDG Target 3.9
Clean Water and Sanitation
- SDG Target 6.1
- SDG Target 6.2
- SDG Target 6.4
Decent Work and Economic Growth
- SDG Target 8.1
- SDG Target 8.2
- SDG Target 8.3
- SDG Target 8.5
- SDG Target 8.6
- SDG Target 8.10
Industry, Innovation and Infrastructure
- SDG Target 9.3
Reduced Inequality
- SDG Target 10.1
- SDG Target 10.2
- SDG Target 10.3
- SDG Target 10.c
Sustainable Cities and Communities
- SDG Target 11.1
- SDG Target 11.2
- SDG Target 11.3
- SDG Target 11.5
- SDG Target 11.6
Metric History
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January 2020 - IRIS v5.1 Released
No change.
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May 2019 - IRIS v5.0 Released
New metric. Developed via IRIS+ core metrics sets.