Client Spending: Connectivity (PI2111)

Organizations should use this metric for any digital device that allows individuals to call or message their social network and/or access the Internet. Examples of devices to include are: smartphone, tablet, laptop, desktop, PDA.

In some contexts, this metric can serve as an indicator of whether the outcome being sought by an investor or organization is occurring (the WHAT dimension of impact). For more on the alignment of IRIS metrics to the five dimensions of impact, see specific guidance document. No single metric is sufficient to understand an impact; rather, metrics are selected as a set across all dimensions of impact. When possible, the selection of metrics to measure and describe the five dimensions should be based on best practice and evidence.