Cost Transparency (PI6941)

Indicates whether the organization fully discloses all pricing and cost information for its products and services to its clients.

Reporting Format Yes/No
Metric Type Metric
Metric Level Product/Service, Organization
IRIS Metric Citation IRIS, 2021. Cost Transparency (PI6941). v5.2.

Footnote

Organizations should footnote details on the type of information disclosed and how it is disclosed, if applicable. See usage guidance for further information.

Usage Guidance

This metric is intended to capture the organization’s transparency around pricing and cost. Pricing and cost information disclosed, to footnote, could include installments; terms and conditions of products, including all charges and fees; associated prices; penalties; linked products; third-party fees; and whether any of these can change over time.
Financial organizations interested in more detail should reference the Client Protection Standards from Cerise+SPTF's Client Protection Pathway. View this page for step-by-step guidance on responsible pricing.

Impact Categories & Themes

Cross Category

Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).