Indicates whether any of the organization's employees participated in training sessions related to any aspect of managing environmental or social performance during the reporting period.
Social and Environmental Performance Staff Training (OI3943)
- Reporting Format Yes/No
- Metric Type Metric
- Metric Level Product/Service, Organization
- IRIS Metric Citation IRIS, 2021. Social and Environmental Performance Staff Training (OI3943). v5.2.
Footnote
Organizations should footnote details on the type and duration of training. See usage guidance for further information.
Usage Guidance
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This metric is intended to capture whether any members of an organization's staff participated in training related to social and environmental performance during the reporting period. To quantify the number of employees trained, use Employees Trained (OI4229).
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Examples of training include sessions on: acceptable practices for payment collection; being responsive to client needs; collecting high-quality social information; communicating with clients regarding product pricing, terms, and conditions; enacting gender sensitivity; preventing over-indebtedness; implementing policy and procedures to safeguard client data; measuring poverty levels; and handling client complaints appropriately. Organizations should footnote details on the trainings provided.
Impact Categories & Themes
Cross Category
Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).
SDG Goals & Targets
No Poverty
- SDG Target 1.4
Reduced Inequality
- SDG Target 10.1
- SDG Target 10.2
- SDG Target 10.3
Responsible Consumption and Production
- SDG Target 12.3
- SDG Target 12.4
- SDG Target 12.6
Metric History
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June 2025 - IRIS+ v5.3b Released (current version)
No change.
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December 2024 - IRIS+ v5.3a Released
No change.
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June 2022 - IRIS+ v5.3 Released
Immaterial change. Minor revisions to definition and usage guidance for clarity.
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May 2021 - IRIS+ v5.2 Released
No change.
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January 2020 - IRIS+ v5.1 Released
Immaterial change. Minor revision to Usage Guidance for clarity.
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May 2019 - IRIS+ v5.0 Released
No change.
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March 2016 - IRIS+ v4.0 Released
No change.
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March 2014 - IRIS+ v3.0 Released
Material change. Metric definition and response format modified to provide clarity based on best practices and standard guidance.
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November 2011 - IRIS+ v2.2 Released
No change.
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February 2011 - IRIS+ v2.1 Released
No change.
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September 2010 - IRIS+ v2.0 Released
Immaterial change. Financial Areas of Training (OI3943) replaced Staff Training: Areas of Training (M7.2). IRIS ID / metric name changed due to framework upgrade. Minor revision to definition language for clarity.
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September 2009 - IRIS+ v1.0 Released
New metric. Staff Training: Areas of Training (M7.2) was developed via the Original IRIS Working Group.