Percentage of the organization’s clients that stay enrolled in policies after their coverage term expires during the reporting period.
Percentage of the organization’s clients that stay enrolled in policies after their coverage term expires during the reporting period.
Organizations should footnote all assumptions used.
This metric is intended to capture the ratio at which clients renew their insurance. As an example, a 90% renewal ratio means that for every 100 insured, 90 renew, while 10 do not.
For more detail on the ratio and for guidance on its interpretation, see the Microinsurance Network’s Social Performance Indicators for Microinsurance, p. 18 (https://www.social-protection.org/gimi/ShowRessource.action?id=5270/).
June 2025 - IRIS+ v5.3b Released (current version)
No change.
December 2024 - IRIS+ v5.3a Released
No change.
June 2022 - IRIS+ v5.3 Released
Immaterial change. Minor revisions to definition and usage guidance for clarity.
May 2021 - IRIS+ v5.2 Released
No change.
January 2020 - IRIS+ v5.1 Released
No change.
May 2019 - IRIS+ v5.0 Released
No change.
March 2016 - IRIS+ v4.0 Released
Immaterial change. Minor modification to definition language for clarity.
March 2014 - IRIS+ v3.0 Released
New metric. Renewal Ratio (PI1275) was developed via the IRIS Taxonomy Group.