Number of enterprise clients that received free products/services from the organization during the reporting period.
Client Organizations: Receiving Free Services (PI6050)
- Reporting Format Unit Referenced within Metric Definition
- Metric Type Submetric
- Metric Level Product/Service, Organization
- IRIS Metric Citation IRIS, 2021. Client Organizations: Receiving Free Services (PI6050). v5.2.
Footnote
Organizations should footnote all assumptions used, including source of data. Organizations should also footnote the types of enterprises that were clients, using Client Type (PD7993).
Usage Guidance
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This metric is intended to capture the number of unique client organizations that received products or services provided during the reporting period by the organization for which it did not request payment and for which it does not expect reimbursement.
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Organizations should include the unique number of client organizations that received free products or services, regardless of whether or not they also paid the organization for certain other products or services during the reporting period.
Related metrics
This is a submetric of Client Organizations: Total (PI9652), which has 5 other related submetrics.
Impact Categories & Themes
Cross Category
Metrics identified as "cross-category" are those that are relevant to any IRIS+ Impact Category or Impact Theme (i.e., these metrics are not specific to any particular industry/category or theme).
SDG Goals & Targets
No Poverty
- SDG Target 1.5
- SDG Target 1.4
Zero Hunger
- SDG Target 2.1
- SDG Target 2.3
- SDG Target 2.4
Clean Water and Sanitation
- SDG Target 6.1
- SDG Target 6.2
- SDG Target 6.4
Affordable and Clean Energy
- SDG Target 7.1
Decent Work and Economic Growth
- SDG Target 8.1
- SDG Target 8.2
- SDG Target 8.3
- SDG Target 8.5
- SDG Target 8.6
- SDG Target 8.8
- SDG Target 8.10
Industry, Innovation and Infrastructure
- SDG Target 9.1
- SDG Target 9.3
Reduced Inequality
- SDG Target 10.1
- SDG Target 10.2
- SDG Target 10.3
- SDG Target 10.c
Sustainable Cities and Communities
- SDG Target 11.1
- SDG Target 11.2
- SDG Target 11.3
- SDG Target 11.5
- SDG Target 11.6
Responsible Consumption and Production
- SDG Target 12.3
- SDG Target 12.4
Climate Action
- SDG Target 13.1
Metric History
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June 2025 - IRIS+ v5.3b Released (current version)
No change.
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December 2024 - IRIS+ v5.3a Released
No change.
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June 2022 - IRIS+ v5.3 Released
Immaterial change. Minor revision to usage guidance for clarity.
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May 2021 - IRIS+ v5.2 Released
No change.
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January 2020 - IRIS+ v5.1 Released
No change.
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May 2019 - IRIS+ v5.0 Released
No change.
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March 2016 - IRIS+ v4.0 Released
No change.
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March 2014 - IRIS+ v3.0 Released
Material change. Metric definition modified to provide clarity based on best practices and standard guidance.
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November 2011 - IRIS+ v2.2 Released
New metric. Client Organizations Receiving Free Services (PI6050) was developed via the IRIS Taxonomy Development Group.